隐私工具箱技术支持
反馈问题时，请提供 App 版本、iOS 版本、设备型号、发生时间和操作步骤。必要的截图请先遮盖个人信息。不要发送秘密口令、Apple Account 密码、银行卡或完整私密笔记。
- 支持邮箱
- support@tjmlai.com
如何恢复全部 App？
进入隐私控制台 → 设置 → 帮助与恢复 → 恢复全部 App。恢复不需要续费，同时会停止本 App 的自动化。若无法进入控制台，请在 iOS 系统设置中找到本 App 的屏幕时间访问授权并撤销，再检查受影响 App。系统菜单名称可能因 iOS 版本不同而变化。遇到异常请联系支持，不要为恢复功能重新购买。
如何进入控制台？
免费路径在“基础保护”页面进行生物识别验证。Pro 计算器外层输入你设置的 4–8 位口令并按等号，再完成身份验证；记事本和记账本外层可长按标题进入验证。没有固定默认口令。App 没有设备密码回退解锁；生物识别不可用时，请先检查系统设置和设备状态。
记事本和记账本外层展示对应真实内容，不是独立假数据空间，请勿将控制台认证误认为每条内容都独立加锁。
为何有的 App 无法选择、隐藏或锁定？
管理范围受 iOS、Family Controls 授权及设备管理策略限制。当前版本要求逐个选择 App，不支持以整类选择替代。锁定使用系统 Shield，不会给其他 App 添加单独的 Face ID 登录。请确认权限有效，再重新选择与应用规则。
为什么自动化没有准点执行？
当前只执行一个激活隐私组的每日时间窗，支持跨午夜，窗口至少 15 分钟。临时恢复与定时回调依赖 iOS 调度；后台、重启后首次解锁、系统时间变化、权限或购买权益变化都需要检查。打开 App 核对激活组与权限，必要时手动恢复。请不要把此功能用于无法容忍延迟的紧急场景。
隐藏后通知、来电不正常怎么办？
规则可能影响目标 App 的通知、来电或后台行为。需要重要提醒时先恢复对应 App；不要把本工具作为保证接收紧急通知的手段。
如何删除数据？
笔记可单条删除。进入控制台 → 设置 → 清除全部本地数据，再次认证后可停止自动化、恢复 App 并清除本地内容。若出现失败提示，可能已完成部分步骤，请检查并重试；需要时联系支持。清除不等于取消订阅、撤销系统授权或重置全部图标与偏好。
购买、恢复购买与取消订阅
设置 → 恢复购买，可恢复同一 Apple Account 的有效权益；它不会同步本地笔记和账目。管理订阅可通过 App 内入口（适用时）或 iPhone 设置 → Apple Account → 订阅。清除数据或卸载不会取消订阅；一次性终身购买也不会自动取消已有订阅。
实际价格、周期和优惠以 Apple 购买页为准。三天免费试用只对符合资格且所在地区提供该优惠的年订阅适用。退款由 Apple 处理，可访问 Apple 购买问题与退款页面。
卸载前需要做什么？
先恢复全部 App，清除希望删除的数据，再撤销屏幕时间授权，最后卸载。iOS 可能保留 Keychain 项，因此不要把卸载等同于完整删除笔记或口令。详情见 隐私政策。
Privacy Toolbox Support
Include the app version, iOS version, device model, time of the issue and steps to reproduce it. Redact personal information from screenshots. Do not send codes, Apple Account passwords, card details or private notes.
- support@tjmlai.com
Restore all apps
Open the console → Settings → Help & Recovery → Restore All Apps. No renewal purchase is required, and this cancels the app's automation. If you cannot enter the console, locate and revoke this app's Screen Time authorization in iOS Settings, then check the affected apps. Menu labels vary by iOS version. Contact support if needed; do not repurchase solely to restore access.
Enter the console
The free Basic Protection screen uses device biometrics. In the Pro calculator facade, enter your own 4–8 digit code and tap equals, then authenticate. In the notes or ledger facade, long-press the title and authenticate. There is no fixed default code or app-implemented device-passcode fallback. Check the device's biometric settings if authentication is unavailable.
Notes and ledger facades show corresponding real content, not separate decoy data. Console authentication does not individually lock every entry.
App selection, hiding and locking
Availability depends on iOS, Family Controls permission and device-management restrictions. Select individual apps; the current interface does not accept entire-category selection. Lock uses the system Shield, not a new Face ID login inside other apps. Check authorization, reselect apps and reapply the rule.
Schedules and delays
Only one active group's daily automation runs at a time. Daily windows must be at least 15 minutes and can cross midnight. Callbacks depend on iOS scheduling. Check authorization, the active group, system time, entitlement status and the first unlock after a restart. Restore manually when needed. Do not rely on exact timing for emergencies.
Notifications and calls
Rules may affect selected apps' notifications, calls and background behavior. Restore those apps before relying on important alerts.
Delete local data
Delete notes individually, or open the console → Settings → Clear All Local Data and authenticate. Clearing stops automation, restores apps and removes local user content. Errors may occur after some steps have completed; check the result and retry or contact support. Clearing does not cancel subscriptions, revoke system authorization or reset all icons and preferences.
Purchases and cancellation
Settings → Restore Purchases restores valid entitlements for the same Apple Account, not local notes or ledger data. Manage subscriptions through the in-app option when available, or iPhone Settings → Apple Account → Subscriptions. Clearing data or uninstalling does not cancel a subscription. A lifetime purchase does not automatically cancel an existing subscription.
Prices, periods and offers are confirmed in Apple's purchase sheet. A three-day yearly trial applies only where offered and to eligible users. Apple handles refund requests through Report a Problem.
Before uninstalling
Restore all apps, clear any data you want removed, revoke Screen Time authorization, then uninstall. iOS may retain Keychain items; uninstalling alone does not guarantee deletion of notes or codes. Read the Privacy Policy for details.